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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Smith

Steve Smith

January 2, 2025

5  out of  5
rating by Steve Smith
"Wanted to take a moment to give high praises to Carla and her staff at State Farm. This office is full of very kind and compassionate people that really look out for your best interest. Especially, Bethany Duran, she has been extremely helpful, even when I email with random questions, she takes the time to look up whatever it is and get back to me pretty quickly. If you are looking for a new insurance company please check out Carla Boutin State Farm in Dawsonville. They also saved me a good bit of money when I switched. 😁😁"
We responded:
"Thank you, Steve! We're so glad Bethany and our team could help and save you money. We appreciate your trust in us!"
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Rhonda Mitchell

December 6, 2024

5  out of  5
rating by Rhonda Mitchell
"I wanted to share my experience with this office and particularly, Miss Bethany, and extend my Praises and Gratitude for their timely service and professionalism today!! I have been in business with this office for over 20 years and they never cease to Amaze me with their Superior Customer Service. Thank you, Bethany, for saving the day today!!!"
We responded:
"Thank you, Rhonda, for your kind words and 20 years of trust! We're grateful for your support and always here to help!"
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Phyllis Bottoms

December 2, 2024

5  out of  5
rating by Phyllis Bottoms
"Thank you Bethany Duran for all your help on the Wednesday before thanksgiving!! I needed a quote on insurance for a Polaris and I wasn’t sure with it being a day before the holiday weekend if I would get it. It Bethany made it happen!! Many thanks"
We responded:
"Thank you, Phyllis, for your five-star review! We are so happy you were satisfied with your experience with us! "
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Carson Beavers

November 28, 2024

5  out of  5
rating by Carson Beavers
"Service was exceptional! Olivia and Carla were very good help!"
We responded:
"Thank you, Carson, for amazing review! "
Profile photo of Olivia Rhodes

Olivia Rhodes

November 20, 2024

5  out of  5
rating by Olivia Rhodes
"I switch to State Farm, with Carla a little over a year ago. So glad I made this decision, I’ve received better rates for a better price. She’s always looking for the best option for me and my family!"
We responded:
"So grateful for your 5* review Liv!😘"
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Doug Hogsed

November 14, 2024

5  out of  5
rating by Doug Hogsed
"Been working with Carla's team for years. Outstanding group. Most recently, Bethany. She transferred my coverage from another state back to Ga quickly, efficiently and without any loose ends. Excellent work. Thanks Bethany and the Boutin team."
We responded:
"Thank you for your awesome review, Doug!!"
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David Beckler

September 19, 2024

5  out of  5
rating by David Beckler
"Carla is terrific. Her staff is both professional, helpful and knowledgable. Charles was great helping me with my new boat coverage."
We responded:
"Thanks for the terrific review!! Grant takes pride in taking good care of our customers with his outstanding customer service. Thank you!!"
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Michelle Gray

August 22, 2024

5  out of  5
rating by Michelle Gray
"I worked with Bethany regarding my life insurance policy and she was fantastic to work with and very knowledgeable."
We responded:
"Thank you for your 5* review!😊"
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susie butcher

August 4, 2024

5  out of  5
rating by susie butcher
"Top notch office crew. Carla and her team get it done! Quick to respond to my questions and concerns."
We responded:
"Thanks for the awesome 5* review Susie! I truly appreciate your business!!"
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Andrea Gnepper

July 30, 2024

5  out of  5
rating by Andrea Gnepper
"We have been with Carla Boutin - State Farm Insurance for 8 years. My family has been lifelong State Farm members. You can’t beat the services provided and welcoming office atmosphere. Megan is doing a fantastic job and has been a nice addition to the team! She is professional, patient, helpful and takes her job serious. Every encounter has been positive! I highly recommend working with Carla and her team."
We responded:
"Thank you for the awesome review Andrea! We appreciate you & your family for your loyalty to our State Farm Family!😊"
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Derik Bray

July 25, 2024

5  out of  5
rating by Derik Bray
"Absolutely love working with Grant at Carla Boutin State Farm. Grant's expertise and dedication were evident as he significantly improved my life insurance and seamlessly facilitated my homeowners insurance. His exceptional customer service and friendly demeanor make him a standout. If you want top-notch service, work with Grant and this talented team. You will not be disappointed."
We responded:
"Thank you Derik!! Grant is a great asset to our team and truly cares about our customers!"
Profile photo of Susan Bush

Susan Bush

July 19, 2024

5  out of  5
rating by Susan Bush
"Carla Boutin was extremely helpful in getting my bathroom repair taken car of. Within 2 days of talking with her I received a check to cover the repair in full. Carla knows how to get things done and is a wonderful person. Thank you, thank you, thank you."
We responded:
"Susan, thank you for the 5 star review! I’m so happy I was able to help you and grateful for your business!"
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Corsie Akins

May 20, 2024

5  out of  5
rating by Corsie Akins
"Always willing to help. Great employees"
We responded:
"Thank you so much for the 5-star review Corsie!!!"
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Jennifer Clark

March 28, 2024

1  out of  5
rating by Jennifer Clark
"Unorganized and not very helpful in total loss claim . Already going thru enough with accident and they couldn’t be bothered to help complete time sense papers to finish out our claim . Very disappointed in the customer service I received from this office. I went to a different state farm agent down the road and they help me immediately to everything taken care of . That’s how an agent should treat a customer not how this office did ."
We responded:
"Jennifer, I am so sorry for the frustration with your total loss claim. Because your claim was not associated with my office and prior notification of your claim was not provided, this resulted in my office having limited access to your information in our office system. However, I am glad you were able to resolve the issue and complete your claim. I apologize for the miscommunication and will use this as a learning experience to better accommodate policyholders not associated with my office in the future. "
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David Harmon

February 15, 2024

5  out of  5
rating by David Harmon
"Yeah I have I'm at State farm in Dawsonville Georgia and Ms Katie and Bella I will stop in here to get some pictures sent to my claims on my truck where it was wrecked a few weeks ago and I just wanted y'all know that they were great they assisted me in any way they could and done it quickly thank you"
We responded:
"Thank you for your review! We appreciate your business! I’m sorry to hear about the claim, but I’m glad we were there to help you! Please reach out if you have any questions about your claim or anything else! "
Profile photo of Michael Self

Michael Self

February 13, 2024

5  out of  5
rating by Michael Self
"GREAT INSURANCE COMPANY TO WORK WITH FOR MY NEEDS, ALWAYS ON POINT, CUSTOMER SERVICE IS A +. NEVER LEAVE ME WITH QUESTIONS UNANSWERED. ALWAYS THE FIRST TO CALL ME TO UPDATE INFORMATION OR MAKE SURE IM HAPPY WITH MY INSURANCE. I WOULD RECOMMEND THEM TO ANYONE."
We responded:
"Micheal, thank you for your review. We always enjoy talking to you! You’re awesome and we appreciate your business! "
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Billy Masoner

January 16, 2024

5  out of  5
rating by Billy Masoner
"Charles and Carla are AMAZING, always take good care of me and my family!"
We responded:
"Thank you for the 5 star review Billy. We truly appreciate your business!!"
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Lisa Barnaby

January 13, 2024

5  out of  5
rating by Lisa Barnaby
"Carla is great, her husband is chaming, funny and the rest of the staff are as nice as could be. Looked for cheaper bundle but Carla beat every other price."
We responded:
"Lisa, thank you for the great review!! We appreciate your business!!"
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BELLA RAGEY

January 5, 2024

5  out of  5
rating by BELLA RAGEY
"Carla and her team are wonderful, I have my life and renters insurance with them and they took the time to explain and go through all of my options with me. You can tell they care about there customers!"
We responded:
"Thank you Bella!! We really do care about all of our customers!☺️"
Profile photo of Jack Jones

Jack Jones

December 21, 2023

5  out of  5
rating by Jack Jones
"I have had my insurance thru the Carla Boutin agency for 9 years. We have always received good service."
We responded:
"Thank you for the great review Jack! We love having you in our State Farm family!!!"
Profile photo of Derik Bray

Derik Bray

August 8, 2023

5  out of  5
rating by Derik Bray
"You can’t find a better agent than Carla Boutin. I have been with State Farm for over a decade. Every question or concern I have Carla and/or her team is there to help."
We responded:
"Thank you for the AWESOME review, Derik!! I really appreciate your loyalty to my office through the years and allowing us to service your business! Carla 😊"
Profile photo of Adrian Gonzalez

Adrian Gonzalez

July 24, 2023

5  out of  5
rating by Adrian Gonzalez
"She was very helpful and kind by listening and answering all my questions, you can tell she really cares for her customers."
We responded:
"Thank you so much Adrian for your review! I greatly appreciate it! It was wonderful speaking to you as well! "
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John Nash

May 22, 2023

5  out of  5
rating by John Nash
"Shout out to Bethany Duran. Bethany is always willing to help. Not only has she helped with our policies but she has helped with other family members as well. She is always looking out for the customer’s best interest."
We responded:
"Thank you for your kind words John! This is why we do what we do! You’re like family to us and we want to take care of family! "
Profile photo of Nicole Burt

Nicole Burt

August 24, 2022

5  out of  5
rating by Nicole Burt
"I have been with State Farm for years and no matter what they always help me. Bethany and Angie always go above and beyond to help with anything I need."
We responded:
"Nicole, thank you for being part of our State Farm family for all these years! Your review means a lot to the entire team. -Carla"
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Chad Berggren

June 10, 2022

5  out of  5
rating by Chad Berggren
"The best insurance company I've ever had"
We responded:
"Thanks for the 5-star review Chad! We are so happy to help you with your insurance needs. - Carla"