
State Farm® Insurance Agent Carla Boutin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tim Herrel
March 2, 2025
"Carla and Charles are always so helpful and truly look out for us as a family."
"Thank you, Tim! We truly appreciate your kind words and are always here to support you and your family. "
Timothy Powell
February 25, 2025
"Rates keep going up, up and up. Canceled after 35 years. They didn't bat an eye."
"Timothy, we appreciate your 35 years of loyalty. Rate changes can be frustrating, and we understand your concerns. We'd love the opportunity to discuss your situation further and see if there's anything we can do to help. "
Ronald Smith
February 20, 2025
"Bethany has done a great job when ever I have ask her to help me. Her and everyone at you office have always been Very Friendly when I come by to see you folks. You are all my kind of people"
"Thank you for your kind words! I'm so glad you've had a great experience. We appreciate your business! "
Terry Lawson
February 13, 2025
"I would like to commend Bethany Duran for her excellent service she has provided me as my State Farm agent for the past three years. Bethany has always been quick in responding to my inquiries and/or questions. I have had State Farm for more than 30 years, and during that time I have had two excellent agents, one being Bethany Duran. I hope she's around for a long time. She represents the office very well."
"Thank you, Terry, for your kind words and trusting us for so many years! We're grateful to have Bethany on our team here at Carla Boutin State Farm, and we're so happy to hear she's provided you with excellent service. "
tay
February 13, 2025
"Bethany was very helpful and sweet and friendly. Helped us save money on our premium each month. Thank you Bethany for your service. It helped us so much, saving us money."
"Thank you, Tay! We're so glad Bethany could save you money and provide a great experience. We appreciate your support! "
Steve Smith
January 2, 2025
"Wanted to take a moment to give high praises to Carla and her staff at State Farm. This office is full of very kind and compassionate people that really look out for your best interest. Especially, Bethany Duran, she has been extremely helpful, even when I email with random questions, she takes the time to look up whatever it is and get back to me pretty quickly. If you are looking for a new insurance company please check out Carla Boutin State Farm in Dawsonville. They also saved me a good bit of money when I switched. 😁😁"
"Thank you, Steve! We're so glad Bethany and our team could help and save you money. We appreciate your trust in us!"
Rhonda Mitchell
December 6, 2024
"I wanted to share my experience with this office and particularly, Miss Bethany, and extend my Praises and Gratitude for their timely service and professionalism today!! I have been in business with this office for over 20 years and they never cease to Amaze me with their Superior Customer Service. Thank you, Bethany, for saving the day today!!!"
"Thank you, Rhonda, for your kind words and 20 years of trust! We're grateful for your support and always here to help!"
Phyllis Bottoms
December 2, 2024
"Thank you Bethany Duran for all your help on the Wednesday before thanksgiving!! I needed a quote on insurance for a Polaris and I wasn’t sure with it being a day before the holiday weekend if I would get it. It Bethany made it happen!! Many thanks"
"Thank you, Phyllis, for your five-star review! We are so happy you were satisfied with your experience with us! "
Carson Beavers
November 28, 2024
"Service was exceptional! Olivia and Carla were very good help!"
"Thank you, Carson, for amazing review! "
Olivia Rhodes
November 20, 2024
"I switch to State Farm, with Carla a little over a year ago. So glad I made this decision, I’ve received better rates for a better price. She’s always looking for the best option for me and my family!"
"So grateful for your 5* review Liv!😘"
Doug Hogsed
November 14, 2024
"Been working with Carla's team for years. Outstanding group. Most recently, Bethany. She transferred my coverage from another state back to Ga quickly, efficiently and without any loose ends. Excellent work. Thanks Bethany and the Boutin team."
"Thank you for your awesome review, Doug!!"
David Beckler
September 19, 2024
"Carla is terrific. Her staff is both professional, helpful and knowledgable. Charles was great helping me with my new boat coverage."
"Thanks for the terrific review!! Charles takes pride in taking good care of our customers with his outstanding customer service. Thank you!!"
Michelle Gray
August 22, 2024
"I worked with Bethany regarding my life insurance policy and she was fantastic to work with and very knowledgeable."
"Thank you for your 5* review!😊"
susie butcher
August 4, 2024
"Top notch office crew. Carla and her team get it done! Quick to respond to my questions and concerns."
"Thanks for the awesome 5* review Susie! I truly appreciate your business!!"
Andrea Gnepper
July 30, 2024
"We have been with Carla Boutin - State Farm Insurance for 8 years. My family has been lifelong State Farm members. You can’t beat the services provided and welcoming office atmosphere. Megan is doing a fantastic job and has been a nice addition to the team! She is professional, patient, helpful and takes her job serious. Every encounter has been positive! I highly recommend working with Carla and her team."
"Thank you for the awesome review Andrea! We appreciate you & your family for your loyalty to our State Farm Family!😊"
Derik Bray
July 25, 2024
"Absolutely love working with Grant at Carla Boutin State Farm. Grant's expertise and dedication were evident as he significantly improved my life insurance and seamlessly facilitated my homeowners insurance. His exceptional customer service and friendly demeanor make him a standout. If you want top-notch service, work with Grant and this talented team. You will not be disappointed."
"Thank you Derik!! Grant is a great asset to our team and truly cares about our customers!"
Susan Bush
July 19, 2024
"Carla Boutin was extremely helpful in getting my bathroom repair taken car of. Within 2 days of talking with her I received a check to cover the repair in full. Carla knows how to get things done and is a wonderful person. Thank you, thank you, thank you."
"Susan, thank you for the 5 star review! I’m so happy I was able to help you and grateful for your business!"
Corsie Akins
May 20, 2024
"Always willing to help. Great employees"
"Thank you so much for the 5-star review Corsie!!!"
Jennifer Clark
March 28, 2024
"Unorganized and not very helpful in total loss claim . Already going thru enough with accident and they couldn’t be bothered to help complete time sense papers to finish out our claim . Very disappointed in the customer service I received from this office. I went to a different state farm agent down the road and they help me immediately to everything taken care of . That’s how an agent should treat a customer not how this office did ."
"Jennifer, I am so sorry for the frustration with your total loss claim. Because your claim was not associated with my office and prior notification of your claim was not provided, this resulted in my office having limited access to your information in our office system. However, I am glad you were able to resolve the issue and complete your claim. I apologize for the miscommunication and will use this as a learning experience to better accommodate policyholders not associated with my office in the future. "
David Harmon
February 15, 2024
"Yeah I have I'm at State farm in Dawsonville Georgia and Ms Katie and Bella I will stop in here to get some pictures sent to my claims on my truck where it was wrecked a few weeks ago and I just wanted y'all know that they were great they assisted me in any way they could and done it quickly thank you"
"Thank you for your review! We appreciate your business! I’m sorry to hear about the claim, but I’m glad we were there to help you! Please reach out if you have any questions about your claim or anything else! "
Michael Self
February 13, 2024
"GREAT INSURANCE COMPANY TO WORK WITH FOR MY NEEDS, ALWAYS ON POINT, CUSTOMER SERVICE IS A +. NEVER LEAVE ME WITH QUESTIONS UNANSWERED. ALWAYS THE FIRST TO CALL ME TO UPDATE INFORMATION OR MAKE SURE IM HAPPY WITH MY INSURANCE. I WOULD RECOMMEND THEM TO ANYONE."
"Micheal, thank you for your review. We always enjoy talking to you! You’re awesome and we appreciate your business! "
Billy Masoner
January 16, 2024
"Charles and Carla are AMAZING, always take good care of me and my family!"
"Thank you for the 5 star review Billy. We truly appreciate your business!!"
Lisa Barnaby
January 13, 2024
"Carla is great, her husband is chaming, funny and the rest of the staff are as nice as could be. Looked for cheaper bundle but Carla beat every other price."
"Lisa, thank you for the great review!! We appreciate your business!!"
BELLA RAGEY
January 5, 2024
"Carla and her team are wonderful, I have my life and renters insurance with them and they took the time to explain and go through all of my options with me. You can tell they care about there customers!"
"Thank you Bella!! We really do care about all of our customers!☺️"
Jack Jones
December 21, 2023
"I have had my insurance thru the Carla Boutin agency for 9 years. We have always received good service."
"Thank you for the great review Jack! We love having you in our State Farm family!!!"