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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Beckler

September 19, 2024

5  out of  5
rating by David Beckler
"Carla is terrific. Her staff is both professional, helpful and knowledgable. Charles was great helping me with my new boat coverage."
We responded:
"Thanks for the terrific review!! Grant takes pride in taking good care of our customers with his outstanding customer service. Thank you!!"
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Michelle Gray

August 22, 2024

5  out of  5
rating by Michelle Gray
"I worked with Bethany regarding my life insurance policy and she was fantastic to work with and very knowledgeable."
We responded:
"Thank you for your 5* review!😊"
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susie butcher

August 4, 2024

5  out of  5
rating by susie butcher
"Top notch office crew. Carla and her team get it done! Quick to respond to my questions and concerns."
We responded:
"Thanks for the awesome 5* review Susie! I truly appreciate your business!!"
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Andrea Gnepper

July 30, 2024

5  out of  5
rating by Andrea Gnepper
"We have been with Carla Boutin - State Farm Insurance for 8 years. My family has been lifelong State Farm members. You can’t beat the services provided and welcoming office atmosphere. Megan is doing a fantastic job and has been a nice addition to the team! She is professional, patient, helpful and takes her job serious. Every encounter has been positive! I highly recommend working with Carla and her team."
We responded:
"Thank you for the awesome review Andrea! We appreciate you & your family for your loyalty to our State Farm Family!😊"
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Derik Bray

July 25, 2024

5  out of  5
rating by Derik Bray
"Absolutely love working with Grant at Carla Boutin State Farm. Grant's expertise and dedication were evident as he significantly improved my life insurance and seamlessly facilitated my homeowners insurance. His exceptional customer service and friendly demeanor make him a standout. If you want top-notch service, work with Grant and this talented team. You will not be disappointed."
We responded:
"Thank you Derik!! Grant is a great asset to our team and truly cares about our customers!"
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Susan Bush

July 19, 2024

5  out of  5
rating by Susan Bush
"Carla Boutin was extremely helpful in getting my bathroom repair taken car of. Within 2 days of talking with her I received a check to cover the repair in full. Carla knows how to get things done and is a wonderful person. Thank you, thank you, thank you."
We responded:
"Susan, thank you for the 5 star review! I’m so happy I was able to help you and grateful for your business!"
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Corsie Akins

May 20, 2024

5  out of  5
rating by Corsie Akins
"Always willing to help. Great employees"
We responded:
"Thank you so much for the 5-star review Corsie!!!"
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Jennifer Clark

March 28, 2024

1  out of  5
rating by Jennifer Clark
"Unorganized and not very helpful in total loss claim . Already going thru enough with accident and they couldn’t be bothered to help complete time sense papers to finish out our claim . Very disappointed in the customer service I received from this office. I went to a different state farm agent down the road and they help me immediately to everything taken care of . That’s how an agent should treat a customer not how this office did ."
We responded:
"Jennifer, I am so sorry for the frustration with your total loss claim. Because your claim was not associated with my office and prior notification of your claim was not provided, this resulted in my office having limited access to your information in our office system. However, I am glad you were able to resolve the issue and complete your claim. I apologize for the miscommunication and will use this as a learning experience to better accommodate policyholders not associated with my office in the future. "
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David Harmon

February 15, 2024

5  out of  5
rating by David Harmon
"Yeah I have I'm at State farm in Dawsonville Georgia and Ms Katie and Bella I will stop in here to get some pictures sent to my claims on my truck where it was wrecked a few weeks ago and I just wanted y'all know that they were great they assisted me in any way they could and done it quickly thank you"
We responded:
"Thank you for your review! We appreciate your business! I’m sorry to hear about the claim, but I’m glad we were there to help you! Please reach out if you have any questions about your claim or anything else! "
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Michael Self

February 13, 2024

5  out of  5
rating by Michael Self
"GREAT INSURANCE COMPANY TO WORK WITH FOR MY NEEDS, ALWAYS ON POINT, CUSTOMER SERVICE IS A +. NEVER LEAVE ME WITH QUESTIONS UNANSWERED. ALWAYS THE FIRST TO CALL ME TO UPDATE INFORMATION OR MAKE SURE IM HAPPY WITH MY INSURANCE. I WOULD RECOMMEND THEM TO ANYONE."
We responded:
"Micheal, thank you for your review. We always enjoy talking to you! You’re awesome and we appreciate your business! "
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Billy Masoner

January 16, 2024

5  out of  5
rating by Billy Masoner
"Charles and Carla are AMAZING, always take good care of me and my family!"
We responded:
"Thank you for the 5 star review Billy. We truly appreciate your business!!"
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Lisa Barnaby

January 13, 2024

5  out of  5
rating by Lisa Barnaby
"Carla is great, her husband is chaming, funny and the rest of the staff are as nice as could be. Looked for cheaper bundle but Carla beat every other price."
We responded:
"Lisa, thank you for the great review!! We appreciate your business!!"
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BELLA RAGEY

January 5, 2024

5  out of  5
rating by BELLA RAGEY
"Carla and her team are wonderful, I have my life and renters insurance with them and they took the time to explain and go through all of my options with me. You can tell they care about there customers!"
We responded:
"Thank you Bella!! We really do care about all of our customers!☺️"
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Jack Jones

December 21, 2023

5  out of  5
rating by Jack Jones
"I have had my insurance thru the Carla Boutin agency for 9 years. We have always received good service."
We responded:
"Thank you for the great review Jack! We love having you in our State Farm family!!!"
Profile photo of Derik Bray

Derik Bray

August 8, 2023

5  out of  5
rating by Derik Bray
"You can’t find a better agent than Carla Boutin. I have been with State Farm for over a decade. Every question or concern I have Carla and/or her team is there to help."
We responded:
"Thank you for the AWESOME review, Derik!! I really appreciate your loyalty to my office through the years and allowing us to service your business! Carla 😊"
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Adrian Gonzalez

July 24, 2023

5  out of  5
rating by Adrian Gonzalez
"She was very helpful and kind by listening and answering all my questions, you can tell she really cares for her customers."
We responded:
"Thank you so much Adrian for your review! I greatly appreciate it! It was wonderful speaking to you as well! "
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John Nash

May 22, 2023

5  out of  5
rating by John Nash
"Shout out to Bethany Duran. Bethany is always willing to help. Not only has she helped with our policies but she has helped with other family members as well. She is always looking out for the customer’s best interest."
We responded:
"Thank you for your kind words John! This is why we do what we do! You’re like family to us and we want to take care of family! "
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Nicole Burt

August 24, 2022

5  out of  5
rating by Nicole Burt
"I have been with State Farm for years and no matter what they always help me. Bethany and Angie always go above and beyond to help with anything I need."
We responded:
"Nicole, thank you for being part of our State Farm family for all these years! Your review means a lot to the entire team. -Carla"
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Chad Berggren

June 10, 2022

5  out of  5
rating by Chad Berggren
"The best insurance company I've ever had"
We responded:
"Thanks for the 5-star review Chad! We are so happy to help you with your insurance needs. - Carla"
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Kevin Castleberry

May 19, 2022

5  out of  5
rating by Kevin Castleberry
"Very knowledgeable, years of experience. Office staff is great,Bethany at front desk very helpful."
We responded:
"Thank you for taking the time to leave us a review, Kevin! We are happy to hear that you had a good experience at our State Farm office and that our experienced staff was able to help you! Don’t hesitate to reach out for any questions you have about your insurance. -Carla"
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NateIng

May 6, 2022

5  out of  5
rating by NateIng
"Charles helped me out and got me the best premium I could ask for. Thanks State Farm!"
We responded:
"Thank you for the wonderful review and the great shout out for Charles! Carla"
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Tammy Roberts

April 27, 2022

5  out of  5
rating by Tammy Roberts
"I actually called the wrong insurance company but she was very helpful and getting me to the right place. Thank you for your help."
We responded:
"Thanks for the 5 star review! We are glad we were able to help point you in the right direction for your insurance."
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4Singrz1Family

February 2, 2022

5  out of  5
rating by 4Singrz1Family
"We'd been with Roger Slaton at State Farm for years when he unfortunately passed away. He was familiar with our whole family because he was SUCH a good community advocate for youth. It was a comfort to know that Carla was taking over his client roster...still a familiar name, and the same great service. All the staff are professional and pleasant, but we particularly recommend connecting with Sandy -- she most definitely knows how to navigate the world of insurance and find you the best coverage at the right cost!"
We responded:
"Thank you for the stellar review! Roger was a great agent. We are so happy to hear about your experiences and we appreciate you. -Carla"
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Jim Bauer

January 31, 2022

5  out of  5
rating by Jim Bauer
"Carla and her staff offer great service and support. She is always helpful and making sure you are getting the best service and pricing with your insurance needs."
We responded:
"Thank you for the great review! We appreciate you!"
Profile photo of Lilith Deal

Lilith Deal

January 24, 2022

5  out of  5
rating by Lilith Deal
"As of writing this I have been with this office for 5+ years and I have not had one issue with them. They have been helpful and responsive for all of the years that I have been with them!"
We responded:
"Lilith, thank you for the great review! We are here if you need us. -Carla"